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We strive to answer our customers' inquiry within 12 hours. However, due to spam policy of ISPs, sometimes our customer service email might be rejected or dumped as junk. Please check your junk folder for our response, If you do not hear from us for over 36 hours after original inquiry, please chat with our online agent or give us a call at 1300 751 663
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We want to be accessible to all our customers. If you have any questions for us, there are many ways to reach us.
Answers to most questions are available through our online help section.
Live Online Support
A live, knowledgeable customer service specialist is available through our own instant-messenger Monday through Friday, 9:00 am to 5:30 E.S.T.
Email support
Send your questions by filling out the fields below:
Phone Support
Our calling hours are Monday-Friday, 8:00 am - 5:30 pm (EST).
Call us directly at 1300 751 663
Fax:02-8188 1776
Mailing Address
146 Anzac Pde. Kensington
NSW 2033
